Real estate agency Vip Realty Club: Bad experience
- Posted on June 6, 2024
Vip Realty Club positions itself as a team of Russian-speaking experts working in 18 countries worldwide and representing the largest developers. The agency collaborates with more than 2,500 agents who offer personalized property selection in countries such as Germany, Grenada (passport program), Spain, Italy, and France. They claim that investing in new buildings with them comes without markups and commissions, and they also offer interest-free installments for up to 84 months, post-sale support, and full transaction support both online and offline.
Services of Vip Realty Club
Vip Realty Club provides services for organizing individual and group tours to the country where the property is located and has representatives in Russia, Belarus, Georgia, Northern Cyprus, and Kazakhstan. They offer strategies and solutions for payment transfers, resale of properties, and property selection based on the client’s current needs.
Beginning of Cooperation with Vip Realty Club
We contacted Vip Realty Club with the aim of selecting several property options abroad. From the very beginning, we were promised that all properties would be thoroughly checked and fully meet our requirements. However, reality was far from expectations.
Delayed Transaction Process
The process of concluding a deal with Vip Realty Club was significantly delayed despite the previously agreed deadlines. Every step took longer than we were promised, causing us significant concern. We expected prompt work and quick deal completion, but our expectations were not met.
Incorrect Documentation
One of the most serious problems was incorrect documentation. This caused significant legal issues, requiring additional time and money to resolve. We expected the agency specialists to ensure the correct and timely preparation of all necessary documents, but this was not the case.
High Commissions and Unsuitable Properties
The agent we worked with recommended properties with high commissions that did not meet our needs. It seemed that the agent’s main goal was to get the maximum profit rather than satisfying our requests. This led to even greater disappointment with the agency.
Lack of Attention to the Client
Vip Realty Club showed insufficient attention to our needs. Feedback was almost non-existent, and the agents were not sufficiently involved in the transaction process. We expected a professional approach and constant interaction, but faced complete ignorance of our questions and requests.
Refusal to Correct Mistakes
After all these problems, the agency refused to correct their mistakes or offer a more competent realtor. We spent a lot of time and money but did not receive quality service. This was the last straw, after which our trust in the agency was completely lost.
Overall Disappointment with Vip Realty Club
We are extremely dissatisfied with the work of the Vip Realty Club real estate agency and cannot recommend it to others. Their promises turned out to be empty words, and the service was extremely low. If you plan to seek their help in buying property, be prepared for possible problems and inconveniences.
Unjustified Expectations
Our experience with Vip Realty Club showed that the company does not meet stated expectations and does not provide an appropriate level of service. We spent a lot of time and money solving problems that should have been resolved by the agency. In the end, we were left with disappointment and dissatisfaction.
Vip Realty Club failed to provide quality service and broke their promises at every stage of cooperation. We strongly recommend potential clients to be cautious and thoroughly check all offers and services before turning to this agency.
Contacts:
+7-925-320-00-38
http://www.vrcrealt.com
Moscow, Entuziastov sh., 24/43, apt. 34
Vip Realty Club positions itself as a team of Russian-speaking experts working in 18 countries worldwide and representing the largest developers. The agency collaborates with more than 2,500 agents who offer personalized property selection in countries such as Germany, Grenada (passport program), Spain, Italy, and France. They claim that investing in new buildings with them…
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After the deal was completed, the agency completely stopped supporting us. All our questions and problems remained unanswered, and we were left alone with the difficulties that arose. This showed their complete indifference and lack of concern for clients after the transaction was concluded.
We approached Vip Realty Club with high expectations based on their promises and advertising. However, the reality turned out to be far from the stated standards. We spent a lot of time and money, but never received quality service.
Organizing trips to view the sites was a nightmare. Constant delays, confusion with dates and meeting places – all this created the impression of complete chaos and lack of professionalism. We were very disappointed with the quality of this service.
When problems arose with paperwork, the agency refused to correct its mistakes. They offered neither compensation nor a more competent specialist. This showed their complete unwillingness to take responsibility for their actions and care about their customers.
The agents did not show enough attention to our questions and concerns. They were clearly not involved in the transaction process and were not willing to help us resolve the difficulties that arose. This showed their complete indifference and lack of professionalism.
It was almost impossible to contact Vip Realty Club agents. They ignored our calls and emails, leaving us in the dark throughout the entire transaction process. This level of service is completely unacceptable for a company that claims to care about its customers.
The agent recommended us a property with high commissions that did not meet our needs at all. It seemed that their main goal was to make money from us, and not to help us find suitable real estate. It was extremely unpleasant and unprofessional.
Vip Realty Club agents completely ignored our needs and wishes. We were constantly offered properties that did not meet our requirements, which created the impression that we were not being listened to at all. This led to huge disappointment and loss of confidence in the agency.
One of the most serious problems was the incorrect execution of documents. This caused significant legal complications and additional costs. We expected that the agency’s specialists would ensure the correct and timely execution of all documents, but this turned out to be far from reality.
We turned to the Vip Realty Club agency with confidence in their professionalism and efficiency. However, the transaction process dragged on for several months, despite the pre-agreed deadlines. This caused us a lot of inconvenience and ruined all our plans. As a result, we lost a lot of time and never achieved any results.